Parking

The venue’s car park is private, but parking can be found throughout the town centre.

The nearest car parks are Rodney Road (GL50 1HX), St Georges Road (GL50 3DT), Royal Well (GL50 3DS) and Regent Arcade (GL50 1HN).

By Car

Cheltenham is located off junctions 10 and 11 of the M5 and on the A40 from London and Oxford. Please be aware you can only exit the M5 at junction 10 in a southbound direction, and can only access the M5 at junction 10 if you intend to travel on the northbound carriageway.

To find Cheltenham Town Hall, follow signs for ‘Town Centre’.

By Train

The nearest station is Cheltenham Spa, which is 1½ miles from the Town Hall and taxis are readily available from the station.

Stagecoach’s Service D bus also runs regularly from the train station to Clarence Street in the town centre, which is a 5-10 minute walk from the Town Hall. For timetable information, please check Stagecoach’s website.

By Bus

National Express coaches serve Cheltenham Bus Station, which is located in the centre of Cheltenham, just a short walk from Cheltenham Town Hall.
Local bus services operate in and around Cheltenham and neighbouring towns and villages.

The Arle Court Transport Hub in Cheltenham provides convenient travel options for residents and visitors alike. Whether you’re commuting within Cheltenham and Gloucester or arriving from the M5, the hub offers seamless connections.

Stagecoach buses operate from Arle Court, delivering passengers directly to Cheltenham’s Promenade, just a four-minute walk from the Town Hall. With its strategic location and efficient service, the hub ensures easy access to the heart of the town. For more information click here.

For further information on public transport options in and around Cheltenham, please see Cheltenham Borough Council’s website.

Yes, Cheltenham Town Hall has ramped access to the front of the building, and the ground floor of the venue is accessible for wheelchairs.

They are able to accommodate wheelchair users on the ground floor in the Main Hall, Pillar Room, Drawing Room, Holst Suite and Regency Café.

The auditorium is located on the ground floor and is accessible for customers with limited mobility.

The balconies are only accessible via stairs, without lift access.

The toilets, both male and female, have cubicles accessible for wheelchair users.

They have a hearing aid loop system downstairs in the auditorium for those who use hearing aids.

Please email the venues customer contact team to discuss any specific requirements: tickets@cheltenhamtrust.org.uk

The auditorium is located on the ground floor and is accessible for customers with limited mobility.

The balconies are only accessible via stairs, without lift access.

Yes, registered guide and assistance dogs are permitted at events. Please contact the venues customer contact team to discuss your requirements: tickets@cheltenhamtrust.org.uk

Sealed bottles of water can be brought on-site. Food and drink cannot be brought into the building, unless purchased from the on-site café or bar.

Yes, baby-changing facilities are provided within the wheelchair-friendly toilets.